Patient Safety Leadership Walkarounds
Patient Safety Leadership Walkarounds (PSLWA) have
been identified in the literature as a powerful tool to
develop patient safety culture by connecting senior leaders
and front line staff in open dialogues about patient safety. (Leonard et al, 2004 ) Many organizations report that this
strategy promotes teamwork, facilitates communication and
offers an opportunity for constructive dialogue on collective
approaches to improve patient, and in some cases, client
safety.
We understand that more and more of our members are conducting these walkarounds with great success, while others are just beginning to think about doing them. Where ever you are in this journey, we hope you find the resources that we have pulled together for you below, from our most recent Patient Safety Leadership Walkarounds Open House at Sunnybrook Health Sciences Centre on May 27, 2008.
We are building resources together, so please share your expertise with us. If you have other safety and risk management tools or a story to share, we would love to hear from you.
Tools
The following tools - templates, manuals and policies, have been recommended by our members, faculty or partners. To access, click on the tool you are interested in downloading.
Patient Safety Leadership WalkRounds Access Database. Institute for Healthcare Improvement (IHI). Brigham and Women's Hospital Boston, Massachusetts, US. (Microsoft Access Resource).
Sunnybrook Health Sciences Centre. Patient Safety Walkarounds: Senior Leader Thank You Letter. (Microsoft Word Resource).
http://www.qhn.ca/events/Sunnybrookres1.doc
University Health Network. Patient Safety Walkarounds: Action Log Template. (Microsoft Excel Resource).
http://www.qhn.ca/news/UHNResource1.xls
Grand River Hospital. Patient Safety Executive Walkabouts: Senior Leader Questions to Ask. (PDF Document).
http://www.qhn.ca/resources/Fivequestions.pdf
Examples from the Field
The following presentations and stories demonstrate what can happen when these tools and evidence are put into practice. To access, click on the example you are interested in downloading.
O'Neill, Cathy and Guna Budrevics. Patient Safety Leadership Walkarounds at Sunnybrook Health Sciences Centre. Presented at the QHN Open House Patient Safety Leadership Walkarounds. 2008.
http://www.qhn.ca/events/Sunnybrook.ppt
Ferreira, Michelle. Patient Safety Leadership Walkarounds at University Health Network. Presented at the QHN Open House Patient Safety Leadership Walkarounds. 2008.
http://www.qhn.ca/events/University Health Network.ppt
Zimmerman, Rosanne & Lori MacCullouch. Patient Safety Leadership Walkarounds at Hamilton Health Sciences Centre. Presented at the QHN Open House Patient Safety Leadership Walkarounds. 2008.
http://www.qhn.ca/events/Hamilton Health Science Centre.ppt
Ryman, Diana. Patient Safety Leadership Walkarounds at Grey Bruce Health Services. Presented at the QHN Open House Patient Safety Leadership Walkarounds. 2008.
http://www.qhn.ca/events/Grey Bruce Health Services.ppt
Smith Romeril, Carol. Patient Safety Leadership Walkarounds at Ross Memorial Hospital.Presented at the QHN Open House Patient Safety Leadership Walkarounds. 2008.
http://www.qhn.ca/events/Ross Memorial Hospital.ppt
Literature
The following literature has been gathered for your information. To access, click on the reference you are interested in downloading. Often, recommended literature is copyright, in which case, we can only provide the reference citation.
Healthcare Quarterly, 11(Sp) 2008: Patient Safety Papers ... continuing evidence of work across
the country to make healthcare safer...
http://www.longwoods.com/home.php?cat=538
Healthcare Quarterly, 9(Sp) 2006: Patient Safety Papers ... snapshot of leading practices and
critical knowledge from across the county...
http://www.longwoods.com/home.php?cat=452
Healthcare Quarterly, 8(Sp) 2005: Patient Safety Papers ... the identification of patient safety as
a strategic goal is still emerging, and the recognition of the need to master and apply new skills
and knowledge...
http://www.longwoods.com/home.php?cat=399
Healthcare Quarterly, 11(2) 2008: The Role of Healthcare Work Environments in Shaping a
Safety Culture ... By integrating quality and safety within human resource strategies, greater
improvements should be realized in the well-being of healthcare providers and the people they
serve...
http://www.longwoods.com/product.php?productid=19614
Healthcare Quarterly, 9(2) 2006: CCHSA Client/Patient Safety Culture Assessment Project:
Lessons Learned ... encourage health service organizations to think strategically about
client/patient safety culture...
http://www.longwoods.com/product.php?productid=18102
Healthcare Quarterly, 8(2) 2005: Patient Safety Institute: The Patient Safety Journey ...
Leadership and collaboration are two defining words for the CPSI board and are reflected in the
guiding principles...
http://www.longwoods.com/product.php?productid=17055
HealthcarePapers, 5(3) 2004: In Pursuit of a Safe Canadian Healthcare System ... must
communicate not only with the providers of healthcare but also with the politicians...
http://www.longwoods.com/home.php?cat=352
HealthcarePapers, 2(1) 2001: Making Patients Safer! Reducing Error in Canadian Healthcare
... many countries have studied medical error extensively and can provide lessons learned for
Canadians...
http://www.longwoods.com/home.php?cat=336
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