Leadership

Leadership drives system improvement. We have developed this page of the QHN website to help quality improvers become better leaders in their organizations, at the same time that we hope their success will motivate others around them.

Over the years, QHN has had numerous local, national and international speakers present their leadership ideas to our members. We hope you find the tools, examples from the field, and literature here within, as useful and exciting as we have.

If you have other leadership tools or a story to share, we would love to hear from you.

Tools

The following tools - templates, manuals and policies, have been recommended by our members, faculty or partners.

IHI's Innovation Series White Papers.
http://www.ihi.org/IHI/Products/WhitePapers/SevenLeadershipLeveragePointsW
Bilbrey, Pam and Dawn Sidenberg. Rounding and Scripting Fundamentals. Baptist Health Care and Bluewater Health. Presented at QHN Spring Forum 2004.
http://www.qhn.ca/pdfs/pambilbrey.ppt

Examples from the Field

The following presentations and stories demonstrate what can happen when these tools and evidence are put into practice.

McKay, Robert, Vanessa Blount, Mary Ellen Salenieks & Julie Trpkovski. Ontario’s Critical Care Strategy: A ‘System Helping the System’ Approach. Critical Care Secretariat, MOHLTC. Presented at the QHN Fall Forum 2007.
Bromley, Peter. Best of the Best. The Role of Leadership and Culture in Creating Canada's Most Successful Organizations. First Light PMV Inc Presented at the QHN Fall Forum 2004.
http://www.qhn.ca/pdfs/PeterBromley.pdf
Bilbrey, Pam. How to Build a Community of Listening Leaders for Health Care Excellence. Presented at the QHN Spring Forum 2004.
http://www.qhn.ca/pdfs/pambilbrey.ppt
Bilbrey, Pam and Dawn Sidenberg. Rounding and Scripting Fundamentals. Baptist Health Care and Bluewater Health. Presented at QHN Spring Forum 2004.http://www.qhn.ca/pdfs/pambilbrey.ppt

Literature

The following evidence has been gathered for your information.

Hundert, Mark and Adam Topp. Issues in the Governance of Canadian Hospitals IV: Quality of Hospital Care. Law and Governance. Vol 11. No 7. 2007.
Dana-Farber Cancer Institute (DFCI). Strategies for Leadership: Hospital Executives and Their Role in Patient Safety. Cancer Institute Boston, Massachusetts, USA. 2007.
Ontario’s Wait Time Strategy. Reporting on Connecting and Engaging the Innovations for System Change. May 2007.
Sandrick, Karen, One Giant Leap for Quality – When Boards Get Behind Quality Initiatives, Patient Care Benefits, Trustee, March 2005, Vol 58, Iss. 3, pp. 22-26.
Great Boards Ask Tough Questions: What to Expect from Management on Quality, The Governance Institute, April, 2005.
Gautam, Kanak S. A Call for Board Leadership on Quality in Hospitals, Quality Management in Health Care, 2005, Vol. 14, No.1, pp. 18-30.
Boardroom Briefing – Best Practices for Board Quality Committees, 2005.
Quigley, Maureen A & Scott, Graham W.S., Hospital Governance and Accountability in Ontario – A Report for the Ontario Hospital Association, April 2004.