Human Factors
Tools
The following tools - templates, manuals and policies, have been recommended by our members, faculty or partners.
- Handyside, Jim. Human Factors First Tool. Improvision. Presented at the QHN Winter Forum 2004.
http://www.qhn.ca/pdfs/Handysidefirsttool.pdf - Croskerry, Patrick. (MD). Cognitive Errors in Clinical Decision-Making: A Cognitive Autopsy. Departments of Emergency Medicine & Medical Education, Faculty of Medicine Dalhousie University, Halifax NS. Presented at the QHN Spring Forum 2004.
http://www.qhn.ca/pdfs/croskerry2004sf.pdf
Examples from the Field
The following presentations and stories demonstrate what can happen when these tools and evidence are put into practice.
- Handyside, Jim. Human Factors Improvement Series. Improvision. Presented at the QHN Winter Forum 2004.
http://www.qhn.ca/pdfs/winterforumJimHandyside.pdf - Crosskerry, Patrick. (MD). The Science of Human Factors in Health Care. Presented at the QHN Fall Forum 2004.
http://www.qhn.ca/pdfs/crosskerry.pdf - Handyside, Jim. Human Factors Improvement Series Update. Improvision. Presented at the QHN Fall Forum 2004.
http://www.qhn.ca/pdfs/JimHandyside.pdf - Handyside, Jim. Applying Human Factors Science. Improvision. Presented at the QHN Fall Forum 2003.
http://www.qhn.ca/pdfs/jimhandysideF.pdf
Literature
The following evidence has been gathered for your information.
- Norton, Peter. Making Sense of the Research: Setting Practical Directions Department of Family Medicine, University of Calgary. Presented at the QHN Fall Forum 2004.
- Baker, G. Ross, Peter G. Norton, Virginia Flintoft, Régis Blais, Adalsteinn Brown, Jafna Cox, Ed Etchells, William A. Ghali, Philip Hébert, Sumit R. Majumdar, Maeve O'Beirne, Luz Palacios-Derflingher, Robert J. Reid, Sam Sheps, and Robyn Tamblyn.
The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada
Can. Med. Assoc. J., May 2004; 170: 1678 - 1686. - Croskerry, Patrick. (MD). The Importance of Cognitive Errors in Diagnosis and Strategies to Minimize Them. Acad Med. 2003 Aug;78(8):775-80.
- Croskerry, Patrick (MD). When Diagnoses Fail: New Insights, Old Thinking. The Canadian Journal of CME. 2003. Nov: 51-57.
- Crosskerry, Patrick (MD). Cognitive Forcing Strategies in Clinical Decision Making. Annals of Emergency Medicine. 2003. Jan: 41(1): 110-120.
- Bill 113. (2002, chapter 71). An Act to amend the Act respecting health services and social services as regards the safe provision of health services and social services
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