Frameworks

Frameworks are used to help organizations develop a coherent and sustained approach to ensuring quality healthcare delivery. Frameworks identify key principles and practices necessary for the effective monitoring, management and improvement of health services. We have developed this page of the QHN website to help quality improvers learn what frameworks other organizations use to hang their strategic quality initiatives on.

Over the years, QHN has had numerous local, national and international speakers present their frameworks to our Members. We hope you find the tools, examples from the field, and literature here within, as useful and exciting as we have.

If you have other quality framework tools or a story to share, we would love to hear from you.

Tools

The following tools - templates, manuals and policies, have been recommended by our members, faculty or partners.

Barnard, Debbie. Making the Safety Plan Stick: A continued dialogue. Safer Healthcare Now!. Presented at the QHN Fall Forum 2007.
Barnard, Debbie. Hear An International Perspective on Patient Safety Frameworks. Safer Healthcare Now!, Canadian Patient Safety Institute. Presented at the QHN Spring Symposium 2007.
http://www.qhn.ca/pdfs/Symp2007Barnard.pdf
Barnard, Debbie. Hear An International Perspective on Patient Safety Frameworks. Safer Healthcare Now!, Canadian Patient Safety Institute. Presented at the QHN Spring Symposium 2007.
http://www.qhn.ca/pdfs/Symp2007Barnard.pdf
Hunter, Linda and Kathrina Loeffler. Good Conversations to Elevate Health System Performance-Collaborative Café. The Ottawa Hospital and CCHSA. Presented at the QHN Spring Symposium 2006.
http://www.qhn.ca/pdfs/SympCafe.pdf
Benjamin, Keitha and Shelley Mosley. Project Management: Tips and Tactics: Doing the Right things Right. Trillium Health Centre. Presented at the QHN Fall Forum 2005.
http://www.qhn.ca/pdfs/ff05Trillium.pdf
Ettinger, Joel. Creating Extraordinary Results with Quality Frameworks. The Baldrige National Quality Program for Health Care. Presented at QHN's 6th Annual National Conference on Quality in Health Care 2004.
http://www.qhn.ca/pdfs/Ettinger.pdf

Examples from the Field

The following Member presentations and stories demonstrate what can happen when these tools and evidence are put into practice.

Goodreau, Ida. A Canadian Experience: A Health System & A Quality Framework. Vancouver Coastal Health Authority. Presented at QHN's 6th Annual National Conference on Quality in Health Care 2004.
http://www.qhn.ca/pdfs/IdaGoodreau.pdf

Literature

The following evidence has been gathered for your information.

Hoffman, Carolyn, Paula Beard, Jennifer White, David U. Canadian Root Cause Analysis Framework: A tool for identifying and addressing the root causes of critical incidents in healthcare. Canadian Patient Safety Institute. 2004.