QHN MEMBER E-UPDATE - March, 2008
HIGHLIGHTS:
- New Member Centre Stage for March - Carol Annett, CEO, VHA Home HealthCare, Ontario
- QHN Releases its 2008 Spring Symposium Brochure
- QHN Announces its Newest Member Benefit: QHN Reads
- CPSI Launches First-ever Canadian Disclosure Guidelines
- Responding to QHN Member Needs - Board Quality Improvement Resources
GENERAL ANNOUNCMENTS
This Month's Centre Stage - Carol Annett, CEO of VHA Home HealthCare in Ontario.
As part of our new membership benefit package and our ongoing commitment to collaboration, we are giving impassioned improvers within the Network centre stage. We would like to get to know the faces of your organization. If you have a member that should get centre stage, let us know.
Click here to read Carol's profile.
2008-09 QHN Membership Renewal Has a New Look!
In response to membership feedback, we have migrated to an online renewal process for 2008-09. Key contacts within your organization have been sent an electronic renewal package. Should you have any questions about the renewal process, please contact Sean Molloy at 416-351-3760 or sean.molloy@qhn.ca. We thank members for making the Network a success and we look forward to working with you again in the new membership year.
QHN EVENTS
QHN Releases its 2008 Spring Symposium Brochure
The Quality Healthcare Network is pleased to provide its members the 3rd Annual Spring Symposium brochure. Make sure you register today for this exciting event being held on April 30, May 1&2 at The Kingbridge Centre, King City, Ontario.
This year’s Symposium is entitled Enabling a Culture of Integration One Story at a Time: Quality at the Crossroads. To download the full conference brochure click here. Otherwise, keep reading the conference at a glance...
Featured Speakers
Tom Bigda-Peyton, Organizational Consultant, Researcher, Educator and founder of Action Learning Systems
Cathy Fooks, President & CEO, The Change Foundation
Tony Taylor, MD, FRCPC MBA, Vice President Medicine, Quality & Patient Safety, Fraser Health B.C.
Liz Crocker, author of Privileged Presence: Personal Stories of Connections in Health Care
Featured Cases
The Balance of Care (BoC) Project
Interprofessional Collaboration & Quality Primary Care: Lessons Learned from a Recent Synthesis
Implementing an Eldercare Access Strategy in Emergency Room (EASIER+) in Southeastern Ontario
Transitions: South East Patient Flow Improvement Initiative (SEPFII)
Medication Reconciliation as an Integration Strategy
The Ontario Flo Collaborative
Join QHN Members As
Together We:
Develop a common language of integration,
Understand better the methods for engaging audiences through storytelling and,
Gather a broader appreciation of innovative approaches to challenges across sectors.
This Symposium Will Provide You With:
Tools and templates that have been used to improve the quality of transitions across the system.
A common language, common framework on integration.
A storytelling methodology framework.
Useful tips on telling a good story.
To download the registration from to fax back, click here (PDF).
To download the registration from to email back, click here (Word).
New Special Discount!
Bring a nonQHN Member to the 2008 Spring Symposium and receive a 5% discount on your 2009-2010 QHN Membership Renewal.
Still Accepting Abstracts
We are still accepting abstracts for the 3rd Annual QHN Spring Symposium. The deadline is March 20, 2008. Get your abstract submission in and present your great work. Abstract themes include: Service integration, Client transition across sectors and Measurement for change and improvement.
Click Here to Download the Call for Abstracts
Click Here to Download the Call for Abstracts Template
To Enquire, Click Here
QHN Announces its Newest Member Benefit: QHN Reads
As part of our new membership
benefit package 2008-2009 and
our ongoing commitment to you,
our members, we are launching
QHN Reads, our first-ever book
club.
Join us in the library of the Kingbridge Centre at the 3rd Annual Spring Symposium at 8:30 pm on April 30, 2008 to discuss the book, Privileged Presence: Personal Stories of Connections in Health Care by Liz Crocker and Bev Johnson. For this very special launch of QHN Reads, one of the book’s authors, Liz Crocker will be on site for a reading and to answer member questions. Pre-registration is required. Registrants will receive a complimentary book, a set of book club ground rules, and a list of discussion questions to think about ahead of time. To register, click here or indicate your interest on your Spring Symposium registration form.
Quality Healthcare Network and the Ontario Health Quality Council Partner to Sponsor Safer Healthcare Now! Storyboard Reception in Winnipeg
The Quality Healthcare Network in partnership with the Ontario Health Quality Council is sponsoring a storyboard reception at the 5th National Learning Series in Winnipeg, Manitoba on April 1, 2008.
This wine and cheese storyboard reception will give Safer Healthcare Now! teams an opportunity to share their improvement journeys. Storyboards will be available throughout the event for viewing. For more information, please click here or contact sean.molloy@qhn.ca
QHN brings Dr. Sarah Fraser back to Ontario to speak on Spreading Good Practice in Healthcare
QHN is delighted to welcome Dr. Sarah Fraser back to Ontario. On April 18, 2008, Sarah will spend the morning with the QHN Board and the Ontario Node Advisory Committee of the Safer Healthcare Now! campaign to discuss the spread of good safety practices in healthcare. In the afternoon, Sarah will share her improvement knowledge exclusively with the Ontario Trailblazers.
Sarah brings a broad international perspective as an advisor to IHI, the NHS and other European countries preparing their safety campaigns to affect large system change and build local strategies for teams in spreading good practice. To enquire click here.
Researcher on Call Teleconference: “Interprofessional Collaboration and Primary Health Care” with Dr. Dylan Taylor, Co-Site Medical Director, University of Alberta & Stollery Children’s Hospitals & Mazankowski Alberta Heart Institute, and Juanita Barrett, President and Chief Executive Officer, Ideal Health Solutions and co-author of CHSRF Synthesis on Interprofessional Collaboration and Quality Primary Healthcare.
April 22, 2008, 12:00 pm - 12:45 pm (EST)
The Quality Healthcare Network and the Canadian Health Services Research Foundation are proud to announce Researcher on Call, a series of four interactive conference calls for healthcare researchers and decision makers designed to accelerate improvements in healthcare.
To register please email Sean Molloy at sean.molloy@qhn.ca.
Archived Material: Researcher on Call Teleconference: “Leadership and Staff Empowerment” with Andrea Seymour and Heather K Spence Laschinger
January 15, 2008, 12:00-12:45 p.m. (EST)
To download Best Tem Minutes of the Call MP3 audio file, click here.
PARTNER EVENTS
CPSI launches first-ever Canadian Disclosure Guidelines
This week the Canadian Patient Safety Institute (CPSI) and the Disclosure Working Group released the first-ever national guidelines to assist and support healthcare providers in the disclosure of adverse events to patients and their families. Experts from organizations representing physicians, nurses, pharmacists, healthcare providers, patients and others created the Canadian Disclosure Guidelines through nearly two years of collaborative effort. For more information, click here.
Leadership Certificate for Hospital Board Chairs hosted by The Ontario Hospital Association
April 7 & April 8, May 9, 2008
Toronto Airport Marriott Hotel 970 Dixon Road, Toronto
For more information click here.
Archived Material: Breakfast with the Chiefs: Driving System-Wide Quality Improvement with Dr. Ben Chan and Michael Decter hosted by Longwoods Publishing
February 21, 2008
Toronto, Ontario
"this [quality] has been a struggling issue, an emerging issue in healthcare in Ontario and nationally for quite some time, overshadowed to an enormous degree, by the Wait Times issue because the public has an easier time judging how long they have waited then they have judging the quality of what happens when they are treated..."
- Michael Dector, Chair of Wait Time Data Certification Council for Ontario
To download podcast click here.
RESPONDING TO QHN MEMBER NEEDS - BOARD QUALITY IMPROVEMENT RESOURCES
We have listened to our member’s concerns about Board Governance and their ever-increasing role in quality improvement. We understand that our member organization’s Boards, which have traditionally had fiscal oversight, are now being required to ensure clinical performance, improved quality and continued commitment to patient safety. Organizations funded under the Ontario’s Wait Times Strategy for example, are now required to establish a Board Quality Committee, whose role it is to review HSMR and other quality-related measures.
In our ongoing effort to alleviate this pressure, we would like to let you know of a few upcoming events to support your organization in this regard. In addition, we have included some references on engaging your board in your quality movement. If you have others, please share them with us at your convenience. We continue to try and meet the demands of our members by posting useful resources like the ones below on our website at www.qhn.ca.
Events
Conference Call: "Author in the Room" with Stephen M Shortell, PhD, author of "Improving Patient Safety by Taking Systems Seriously," hosted by the Institute for Healthcare Improvement (IHI) and The Journal of the American Medical Association (JAMA)
March 19, 2008 2:00 pm to 3:00 pm Eastern Time
There is no fee for this call but enrollment is required. To learn more, click here.
Web Seminar: Quality, Patient Safety and the Board: Why Boards, Why Now? hosted by Jim Reinertsen and Jamie Orlikoff
March 20, 2008 4:00 pm , Eastern Standard Time (GMT 4:00 pm New York)
The registration fee is $295 per computer/phone line, regardless of how many of you participate. For more information contact Anders at anders@reinertsengoup.com or 305.924.0992.
Transparency in Health Care: Measurement and reporting in the pursuit of learning and improvement, hosted by the Health Quality Council of Saskatchewan
June 27, 2008
Saskatoon, Saskatchewan
For more details on the conference, including the conference agenda, speakers and registration process, please visit the Health Quality Council’s website at www.hqc.sk.ca/transparency.
References
Sandrick, Karen, One Giant Leap for Quality – When Boards Get Behind Quality Initiatives, Patient Care Benefits, Trustee, March 2005, Vol 58, Iss. 3, pp. 22-26.
Gautam, Kanak S. A Call for Board Leadership on Quality in Hospitals, Quality Management in Health Care, 2005, Vol. 14, No.1, pp. 18-30.
Boardroom Briefing – Best Practices for Board Quality Committees, 2005.
EMPLOYMENT OPPORTUNITIES
As a benefit of membership, we offer our member organizations the opportunity
to post their most current employment opportunities on our website. Please
click here or go to our website for an up-to-date list of
jobs. If you have a posting you would like to include, please feel free
to send it to tanya.flanagan@qhn.ca.
About the Quality Healthcare Network:
The Quality Healthcare Network (QHN) is a non-profit organization dedicated to fostering the development and adoption of best practices by its members through education and shared improvement projects. Established in 1992 as the CQI Network, the network grew into the Quality Healthcare Network in 2003, a member-based organization, which now exceeds over 70 healthcare organizations that share the courage to move beyond status quo, inspired towards excellence in care and service. In 2005, the network became the Ontario lead of the Safer Healthcare Now! campaign, an ambitious pan-Canadian effort aimed at reducing the number of injuries and deaths related to adverse events, such as infections and medication incidents. For more information about QHN, visit the network website at www.qhn.ca
Contact Information
Tanya
Flanagan, Communications and Media Relations
Quality Healthcare Network
Ontario Node, Safer Healthcare Now!
790 Bay Street, 9th Floor
Toronto, Ontario M5G 1NB
tel: (416) 351-3704
tanya.flanagan@qhn.ca
790 Bay Street, 9th Floor, Toronto, Ontario M5G 1N8 Phone: 416.351.3760 • Fax: 416.351.3762 • Web: www.qhn.ca