2008 QHN FALL FORUM PROCEEDINGS - QUALITY IMPROVEMENT UNDER CONSTRUCTION
November 18-19, 2008
White Oaks Conference Resort,
Niagara-on-the-Lake, Ontario.

Serious Change for Sustained Improvement - One Organization’s
Experience

By Jennifer A. Graves, Administrative Director of Nursing Practice,
Virginia Mason Medical Center
To access her PowerPoint slides, click here.
To access Jennifer's bio, click here.

Nuts and Bolts Learning Panel

Six Sigma
By Michael Elias, Lean Deployment Leader, North York General Hospital
To access his PowerPoint slides, click here.
To access Michael's bio, click here.

Lean
By David Golding, Manager, Access Services, St. Joseph Health Centre,
Toronto
To access his PowerPoint slides, click here.
To access David's bio, click here.

PDSA Methodology
By Eileen Patterson, Director, Quality Improvement, Ontario Health
Quality Council
To access her PowerPoint slides, click here.
To access Eileen's bio, click here.

Project Management
By Jutta Schaefler Argao, Senior Director for Performance Management
and Accountability, Mississauga Halton Community
Care Access Centre
To access her PowerPoint slides, click here.

The Ins and Outs of Effective Project Scoping

By Ivan Desouza, Process Consultant, 3M Canada and
Alfred Ng, Corporate Performance Specialist, North York General Hospital
To access their PowerPoint slides, click here.
To access Ivan's bio, click here.
To access Alfred's bio, click here.

Rapid Fire Presentations

Improving Bed Management Through DeBono’s Six Thinking Hats
By Ivan Yuen, Hamilton Health Sciences
To access his PowerPoint slides, click here.
To access Ivan's bio, click here.

FLO Collaborative Inpatient Oncology
By Lori Bell, Grand River Hospital
To access her PowerPoint slides, click here.
To access Lori's bio, click here.

A 3 Thinking, Cardiac Patient Flow
By Lalit Bhushan, North York General Hospital
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Process Improvement Model for Insertion of Vascular Access Devices
By Sheryl McDiarmid, The Ottawa Hospital
To access her PowerPoint slides, click here.
To access Sheryl's bio, click here.

Vertical Value Stream: A Lean Approach to Project Planning
By Alfred Ng, Corporate Performance Specialist, North York General Hospital
To access his PowerPoint slides, click here.
To access Alfred's bio, click here.

The Nursing Resource Team QI Project
By Amy Burke, University Health Network
To access her PowerPoint slides, click here.
To access Amy's bio, click here.

FMEA, Weaving a Safety Net
By Rosanne Zimmerman, Hamilton Health Sciences
To access her PowerPoint slides, click here.
To access Rosanne's bio, click here.

Narcotic Medication Safety Initiative, Use of Data and Process Flow
Maps to Achieve System Improvements
By Pat Dingman and Denise Lamont, Lakeridge Health Corporation
To access her PowerPoint slides, click here.
To access Pat's bio, click here.

Urology Length of Stay Project
By Mike Heenan and Martin Ruaux, St Joseph’s Healthcare Hamilton
To access their PowerPoint slides, click here.
To access Mike's bio, click here.
To access Martin's bio, click here.

A Process Improvement Project Using Lean Methodology
By Farrah Hirji, Markham Stouffville Hospital
To access her PowerPoint slides, click here.

To Clip or Not to Clip….How to Change an Organization’s Practice
By Erika MacPhee, The University of Ottawa Heart Institute
To access her PowerPoint slides, click here.
To access Erika's bio, click here.

Use of a Simulation Technology to Optimize the Quality of Surgical Patient Care
By Steve Metham, Hamilton Health Sciences Centre
To access his PowerPoint slides, click here.
To access Steve's bio, click here.

2008 Fall Forum Photo Gallery

Fall Forum delegates have some networking fun at the 2008 Quality Improvement
Under Construction Welcome Reception.

Delegates use Lego® Serious Play to set the foundation for the next two days
together -- to create, collaborate and innovate while we put quality improvement
under construction.

Larry McBride (far right), chair of the 2008 Fall Forum Planning Committee, asks
our senior leader panel questions about taking hold of the sea-change. From
left to right, Carolyn Baker, President & CEO, St. Joseph's Health Centre,
Shirlee Sharkey, President & CEO, Saint Elizabeth Health Care, Marian Walsh,
President & CEO,Bridgepoint Health.

QHN Board CoChair, Marla Fryers welcomes everyone to the 2008 QHN Annual
General Meeting and Legends of the Fall Celebration of Members.

At the QHN AGM, members celebrate the year's success and the launch of QHN's
2007-2008 Annual Report with Bandaloni, the very entertaining one man band.