Upcoming Events
Summer Camp for Quality Improvement - 2011
July 14-15, 2011 Nottawasaga Inn Resort, Alliston, ON
REGISTRATION IS NOW OPEN!
That time of year is quickly upon us and the call to come together is even more compelling now as our province's quality agenda is heating up! You can't miss this year's Summer Camp - for sure! The conversation is circling around us, driving us towards a better experience for those we serve - patients, residents, client and their families. We are responding to your questions with a programme guaranteed to equip, inform and amuse you as together we all, Involve to Improve: Using the Patient Experience by Design to Drive Process Improvement.
Join Us This Year To:
- Learn how to effectively involve patients and their caregivers/family in planning and improving health care service and delivery
- Experience a new paradigm on QI, Process Improvement, and Experience-based Design
- Fill your camp bag with "so-what" and "now what's" Make new friends to support your continued growth and learning at and after Camp
To Register click here.
Data Sanity: Taming the Data Beast through Statistical Thinking
May 27, 2011 at 8:30 a.m. to 4:30p.m. The CNIB Centre | Toronto, ON
REGISTRATION IS NOW OPEN!
Forget everything you’ve learned in your previous “sadistics” courses (No doubt, you already have!). Data Sanity will introduce a “mind set,” not a “tool set” – an everyday organizational language to understand the many guises of variation and react appropriately.
This course will demonstrate several common statistical traps and how many common data displays create significant waste of
precious time and energy. A few elegantly simple—and counterintuitive—alternatives will be presented that can create
deeper, more productive conversations about data issues…and be the surprising catalyst for true organizational
excellence.
This course will be offered on Nov. 16, 2011 in Ottawa - to register click here.
Click the icon for the brochure and agenda. 
Click the icon to Register Now!
Click icon to learn more about our Event Sponsor
QHN Plugged-In: Be Part of a Powerful Network of Cross-Sector Peers
June 2, 2011 at 2pm to 5p.m. The University Club | Toronto, ON
REGISTRATION IS NOW OPEN!
Engage with your peers in an afternoon of information sharing and robust discussions designed to keep you updated on best practices in the rapidly changing quality landscape.
The focus will be on two main areas: Tips and ideas about effectively implementing your organization's Quality Improvement Plan (QIP) and the effective and professional use of social media, including LinkedIn and Twitter.
Click the icon to learn more and to Register Now!
Taking a Call on Quality Series: Measuring Patient Safety Climate Using the Safety Attitudes Questionnaire
June 6, 2011 / 12p.m. to 1p.m.via WebEx
REGISTRATION IS NOW OPEN!
Recent media attention to laboratory science matters has opened the door for medical laboratory professionals to critically reflect on their patient safety role. The Canadian Society for Medical Laboratory Science (CSMLS) included in their 2009-2014 strategic plan: “to serve as champions for patient safety by embracing a culture that puts patient safety at the centre of professional practice”. However, they must first evaluate the patient safety culture of the Canadian medical laboratory profession to help define the key patient safety issues in the laboratory.
The CSMLS project aimed to evaluate/examine patient safety attitudes amongst members of the Canadian medical laboratory profession. The assessment of patient safety climate was done using a modified version of the Safety Attitudes Questionnaire (SAQ) adapted for the laboratory setting. The SAQ is an easily adapted, cost effective tool to assess basic understanding of safety-related perceptions and attitudes within a framework of systems and contextual factors. The SAQ elicits frontline healthcare personnel’s perceptions of safety climate over six safety domains: teamwork climate, safety climate, stress recognition, perceptions of management, working conditions and job satisfaction. In addition to establishing benchmark data for a clinical area or profession, the collected date from the survey can be further analyzed by demographic variables to facilitate a more in-depth evaluation of patient safety attitudes. The SAQ can be used multiple times to measure changes in attitudes after initiatives to improve patient safety climate have been implemented.
Click the icon for the brochure. Click the icon to Register Now!
Past Events / Materials
QHN Lean Learning Network Information Call
April 29, 2011 at 12 p.m. Please note that this a repeat of the March 23rd call.
Last fall, QHN canvassed our membership and among other things, it confirmed the need for more learning and support. With this in mind, QHN is holding an Informational Session on Friday, April 29, 2011 at noon about the launch of the QHN Lean Learning Network – a new community QHN members are building to support and enable lean work. Call-in details here.
Call on Quality - Turning Mental Health Care 180 Degrees: Ontario Shores Mental Health Sciences Centre's Journey to Interprofessional Care
April 28, 2011 at 12 p.m.
In this presentation, Joanne Jones, Clinical Education Leader, will share the Ontario Shores’ successful transformational change to support interprofessional care. You can register here now.
Click here for the brochure.
The session will:
- Describe a sustainability plan to ensure continued success
- Present research findings from the project
- Discuss challenges and lessons learned
- Provide an opportunity for discussion among participants
Data Fundamentals
Learn more about Data Fundamentals: Using Data to Drive Improvement facilitated by Sandy Murray in the brochure and to register.Choosing and Using Shewhart Control Charts – Facilitated by Sandy Murray
Learn more about Using Data for Improvement: Choosing and Using Shewhart Control Charts facilitated by Sandy Murray in the brochure and to register.ROP Workshop ~ February 24, 2011
Thank you for attending the QHN ROP Workshop, Safer and Improve Care: Meeting the New 2011 Required Organizational Practices, in partnership with Accreditation Canada.
You can download the speaker presentations here:
- Download Danielle Dorschner's presentation;
- Download Heather McConnell's presentation;
- Download Artemis Diamantouros' presentation;
- Download Marilyn MacDonald's presentation;
- Download Patti Boucher's presentation.
You can download the workshop handouts here:
- The New 2011 ROP Poster Board Presentations;
- The Agenda.
2011 QHN Summit - ONE!
The materials are now available. You can download them here.
QHN Open House - Bed Bugs!
How Health Care Organizations are Fighting Bed Bugs - One Bite at a Time, December 17, 2010, Saint Elizabeth Health Care, Toronto
Click on the links below to access the presentations from the Bed Bugs Open House.
- MPP Mike Colle's Recommendations
- The City of Toronto's Bed Bug Project
- The Red Cross Bed Bug Presentation
- The Royal Ontario Museum's Bed Bug Biology
- Saint Elizabeth Health Care's Bed Bugs Presentation
- VHA Home Healthcare's Combating Bed Bugs Presentation
- William Osler Health System's Bed Bug Policy and WOHS' Bed Bug Experience Presentation
QHN Fundamental Series – Data, Facilitation and Lean Fundamentals
To download the full brochure or to register for any of the courses click here.
Data Fundamentals
March 8, 2011, St. John's Rehab Hospital, Toronto, Ontario
Lean Fundamentals
February 17, 2011, Grand River Hospital, Kitchener, Ontario
To Register for Any of these Courses Click Here.
Choosing and Using Shewhart Control Charts – Facilitated by Sandy Murray
March 9, 2011 - St. John's Rehab Hospital, Toronto, Ontario
For the brochure or to register click here.
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